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Privacy Policy

Privacy Policy (compliant with GDPR – General Data Protection Regulation)

The purpose of this privacy policy is to inform all users of the www.110volts.fr site (all possible sub-domains included) about the data collected during their browsing and use, and about the obligations of the publisher. of the Site in the matter (hereinafter, "the Service Provider"). This privacy policy is deemed to be up to date, to be the only opposable concerning the use of the aforementioned site, and applicable to all categories of users. It is accessible on the Site at any time during your use of the site, and the Service Provider recommends that you read it carefully. The Service Provider certifies that it implements in good faith the means necessary to respect your privacy and to act in accordance with all applicable regulations.

Article 1. Definitions

It is accepted that the terms used in this Privacy Policy must be understood according to the definitions specified in Article 1 of the Service Provider's CGUV.

Article 2. Certificate of declaration.

The collection and processing of personal data carried out within the framework of the use of the Site is carried out in accordance with the rules in force in the European Union, under the responsibility of Y.LeJoubioux, designated in the Legal Notice.

Article 3. Objects and purposes of the collection

The collection and processing of data carried out via the Site is carried out for:

- optimize the management of relations between the Service Provider and the Users/Customers, in particular via the analysis and measurement of the Site's audience.

- optimize the technical efficiency of the use of the Site, which may in particular include consultation, subscription, written exchanges, publication of opinions and comments, execution of orders, making contacts, carrying out Services, downloading and archiving of specific content, management of personal accounts and Data, notifications, invitations, solicitations and various communications from the Service Provider when using the Site.

- allow the Service Provider to send Users and Customers newsletters (aimed in particular at informing them about the use and development of the Site, the next Services releases, good advice from the Service Provider, etc.);

- allow the Service Provider to send Users and Customers commercial solicitations, for offers similar to those offered on the Site.

Article 4. Consent of the User

Under no circumstances are personal data collected via the Site without the persons concerned having been able to clearly obtain the necessary information as well as the effective opportunity to express their consent prior to this collection.

Section 4.1. Information banner

An informative banner appearing at the entrance to the Site reminds Users that their consent to the deposit of cookies and the collection of certain information resulting therefrom is deemed acquired by the continuation of their use of the Site, by clicking on the button "I accept » located on this information banner (or an equivalent button name with the same meaning, and attesting to the User's consent)

. The cookies deposited are necessary for the optimal use of the Site by the Service Provider, from the point of view of knowing its audience, and are automatically deleted after fourteen (14) months); the content of the collection is explained in article 5.1 of this Privacy Policy.

. Acceptance of the use of cookies described herein allows the Service Provider to no longer display the banner when consulting other pages of the Site, considering the User's consent acquired.

. Users can also obtain more information relating to the deposit of cookies directly via this information banner, by clicking on the "Find out more" button; this functionality has the effect of referring the User to this Privacy Policy, in order to be aware of all the conditions of the collection.

Section 4.2. Explicit consent (optin)

The consent of Users is systematically and explicitly collected by a physical or digital signature, and/or the filling in of a checkbox and/or any other means of collecting consent in a clear and unambiguous manner (optin), in particular in the following cases:

. contact the Service Provider using one or more online contact form(s), to subscribe to Services and place an order, or to use the functionalities which by their nature require the use of data entered and/or collected.

. In all cases, the Service Provider gives Users the effective possibility of withdrawing their consent to current and/or future processing, by any appropriate means, such as in particular: "optout" and unsubscribe in emails, etc.

. All the conditions for exercising the rights of Users concerning their personal data are defined in Article 11 of this Privacy Policy.

Article 5. Content of the collection Article 5.1

Data collected when consulting the Site. When consulting the information pages, the Service Provider collects by default only the data strictly necessary for the consultation and those allowing the analysis and measurement of the audience of the Site: data relating to the IP address (identification of the internet connection and terminal), to the pages consulted, as well as all types of data accessible via basic Google Analytics, concerning the possible interactions between Users and the Site:

- Number of page views;

- Origins of traffic;

- Dates and times;

- Places of visit (approximate geolocation);

- Duration of visits.

. None of this data, processed separately or together, can identify a person, and are all therefore considered anonymous or anonymized data.

Section 5.2. Data collected when using the functionalities of the Site

The content of the data processing carried out on the Site varies according to the uses of the latter, and may include the following information:

- Valid email address, first and last name, telephone; Date of Birth ;

- Billing (email and postal) and delivery addresses;

- Bank details to make payments;

- The subject of the message and a free text field when using the contact form and/or instant messaging;

. The mandatory or optional nature of providing information varies according to the use of the Site, and is indicated directly online if necessary.

. Users undertake to provide only complete, accurate and valid information, and agree to release the Service Provider from liability in the event of damage(s) resulting from their own failure in this area.

. Similarly, Users admit that their failure to fill in mandatory information validly allows the Service Provider to refuse, suspend or cease any Service and/or Product order that may be provided to the latter on the basis of said information.

. By virtue of its power of moderation and control over all the activities of the Site, the Service Provider reserves the right to carry out any useful checks concerning the data provided by the Users, including requesting additional supporting documents.

Article 6. Use of cookies

Operational use on the Site may require the use of cookies, which are "tracer" files installed on the User's terminal, and which give the Service Provider access to standard connection information (IP address, browsing time, approximate location, etc.).

. The information collected will only be used to monitor usage habits, the volume, type and configuration of traffic passing through the Site, to develop its design and layout and more generally to improve navigation and use. of the site.

. Cookies do not collect any personal data that can identify you, either on hard drive or online, and the information collected is anonymous or anonymized.

. Users acknowledge having to consult and verify the privacy settings of their own internet browser (which stores and manages them), if they refuse the use of these cookies.

. The Service Provider recommends a personal configuration on the part of Users accepting said cookies and thus promoting the consultation and use of the Site.

. Users are therefore free to choose in their browser settings whether they wish to accept cookies or not; if they do not accept them, they admit that they cannot hold the Service Provider responsible for their own browsing difficulties, possibly making it difficult or even impossible to use the Site as a whole. Article 7. Interactivity with Third-Party Sites and Third-Party Applications. Users can interact with the Site by clicking on buttons representing third-party sites and applications (in particular via social network buttons, sites belonging to the Service Provider, any third-party service providers and/or partners and/or subcontractors of the Service Provider) .

. Users acknowledge that the use of these buttons has the effect of transferring information to the Service Provider, as well as to the third-party sites concerned, under the conditions of this Privacy Policy, in particular in its article 9.

. However, Users remain fully responsible for their contractual relations with the aforementioned sites and networks, which publish their own privacy policy concerning the data transferred, collected and processed on this occasion (profile, parameters, etc.).

. Under no circumstances can the Service Provider be held liable for any damage resulting from the use of this process with regard to Users and Customers as well as said third parties, and is exclusively responsible for the data processing for which it is responsible.

Article 8. Security of processing

The Service Provider undertakes to take all necessary and/or useful precautions to preserve the security of the processing and of the data collected, by respecting the physical and logical security standards (protection of the premises, protection of the servers, etc.) which are its responsibility. springs, concerning navigation, registration, subscription and use of the Site in general, and excluding any obligation of safeguards and/or security which are placed under the responsibility of the service provider in charge of hosting of the Site (see Legal Notices).

. Backups are carried out regularly by the host of the Site, as well as by the Service Provider, in order to be able to ensure the restoration of the Site in the event of a problem affecting its security, its integrity, or its existence.

. In particular, the Service Provider implements, as website editor and responsible for the security of navigation and use of the Site themselves, the measures which make it possible to prevent the data processed from being distorted. , damaged or that unauthorized third parties have access to it, in particular by controlling access to processing and by securing any communication of data.

. Any information accessible on the Internet via a link leaving the Site is not under the control of the Service Provider, who declines all responsibility for its content and for any computer security breaches, as well as for the consequences which would result therefrom (the security conditions relating to the Site in general are detailed in the CGUV).

Article 9. Confidentiality of processing

The Service Provider does not communicate the confidential personal data collected during the use of the Site, to any third party whatsoever and in any form whatsoever, with the legitimate exception, and in a strictly confidential manner, of the persons mentioned above. below:

- Any salaried staff of the Service Provider (including trainees);

- The technical service provider(s) responsible for creating and maintaining the Site on the one hand, and for hosting the data on the other;

- The person(s) possibly in charge of accounting, administration, and/or legal aspects of the Service Provider's business, including as a possible external service provider;

- The potential partner(s) of the Service Provider;

- Third parties authorized by law (in particular at the express and reasoned request of the judicial authorities, or accountants, etc.).

. It is also accepted without reservation that the use of the Site as a whole may have the effect of automatically transferring, and without any possible intervention of the Service Provider, certain connection data (pages visited, operating systems, languages, countries, etc.) , to the third-party service provider(s) responsible for the services allowing the Service Provider to collect and process its own data (in particular Google Analytics), without the Service Provider having any control over this transfer.

. All the tools used to create and host the Site are located in France and subject to French law.

. Users admit to being responsible for their usernames and passwords, which they can create, modify and/or recover if necessary, via the procedures indicated directly on the Site. They renounce to seek the responsibility of the Service Provider in the event of loss, theft, misappropriation of these identifiers.

Article 10. Storage of data and deadlines

Article10.1. Renewal of User Consent

The data collected is validly kept for the duration of the commercial relationship between the Parties, and as long as it serves the purpose for which it was legitimately collected initially and for which it continues to be processed, and as long as this purpose continues. in a legitimate, proportionate way, and consented to by the User concerned.

. The retention periods indicated therefore start from the end of the commercial relationship, or from the last interaction between the Parties.

. The retention periods for the data collected vary according to the type of data, subject to different legal and regulatory requirements (authorizing longer retention or, on the contrary, requiring their deletion).

. The deadlines correspond in any case to the need to perform their contractual obligations by the Parties, and are set at:

- fourteen (14) months concerning connection data and potential audience measurement (in particular, cookies, programmed to be automatically deleted after this period);

- fifteen (15) months for bank details, when they are collected and kept (in principle, the bank data necessary for the fulfillment of orders are not kept);

- a maximum of three (3) years for other types of data;

. As an exception, the period applicable to the identity documents provided is one (1) year, except in the event of exercise of the right of opposition by the User concerned, reducing the period to three (3) years.

. The retention of data is carried out for the purposes of improving the use of the Site, optimizing the commercial relationship, but also to guarantee the safety of navigation, and finally as proof of the Service Provider's commercial activities.

. The Service Provider undertakes, at the end of this period, to renew the consent of Users to continue to use the data concerning them (Optin), and in the absence of explicit consent to cease sending any newsletters and all commercial solicitations (Optout). It also undertakes to cease these mailings at the simple request of Users, under the conditions of Article 11 of this Confidentiality Policy.

Section 10.2. Data archive

After the deadlines mentioned in article 10.1, the data collected which has not been validly deleted may be archived on a separate computer medium, for the purposes of proof and with strictly limited access.

. The retention periods for these data for their legal archiving are defined by the following reference system in force, and according to the type of data concerned (https://www.cnil.fr/sites/default/files/typo/document /20120719-REF-DUREE_CONSERVATION-VD.pdf).

Article 11. Right of individuals to their collected data

Users have a right of access, rectification, opposition, and/or deletion of data concerning them, which they can exercise at any time by email to the following address: 110v[@]orange .fr, or by mail (contact details via the Legal Notice).

. The Service Provider undertakes to make effective any reasoned request for said data, by responding to these requests within thirty (30) working days of receipt of the request. These requests are made by email to the address  110v[@]orange.fr, and are formalized by an email notifying the receipt and execution of the request.

. For security reasons and to avoid any fraudulent request, the Service Provider may validly require that this request be accompanied by proof of identity, which it will delete or destroy after processing the request, subject to the application of a legal provision imposing its archiving, and in the terms of article 10.2 of this Privacy Policy.

. Users unreservedly admit that in the event of a reasoned request for the deletion of their personal data, the latter may be purged without the possibility of recovery and that this deletion may prevent the continuation of their contractual relations as well as the enjoyment of the Services, the makes the need for this data to use the Site, in part or as a whole. Article 12. Disagreements and disputes. By express agreement between the Parties, this Privacy Policy is governed exclusively by French law, and must be interpreted under French law.

. In the absence of amicable resolution of any conflicts, and of express agreement between the Parties, the disputes which could not lead to an amicable settlement, relating to the collection and processing of personal data of Users and Customers, and to this Privacy policy, concerning its validity, interpretation, execution, consequences and consequences, will be subject to the jurisdiction of the French courts, according to the procedural rules applicable to the case.

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